Contact
In short
All contact goes through one mailbox: privacy@deepnudes.com. There is no form, no chat, no phone line and no social account in this editor's name, and nobody here writes to you first to offer a plan, a discount or a refund. The mailbox sits on another domain because the same person answers for several projects.
Write in English, put the reason in the first line and paste the address of the page. Who reads that message and on what criteria a figure gets corrected is in who writes this.
So that it moves
Four things worth bringing in the message
Most emails that go unanswered are not ignored — they simply arrive with nothing in them that anyone can check.
A subject line that names the case
"Wrong price", "Service closed", "Personal data". An empty subject, or one that reads like an advertisement, ends up filtered as spam.
The page and the sentence
The full address and the exact line that is wrong. Hunting blindly for a figure takes longer than correcting it.
The correct figure and its source
The current amount and where you saw it: the operator's pricing page, its terms, the checkout screen. A screenshot pasted into the body of the message is enough.
Text, not attachments
Executable and archived attachments are deleted unopened. What sits in the body of the message gets read the same day.
The deadlines. Replies go out on business days. When the wrong figure can cost you money — an amount, a payment method, a refund rule — the card is corrected or pulled on the day the error is confirmed. And if a person is at risk, say so in the first line: that email moves to the front of the queue.
Whose job it is
Money, images and data: three different routes
Two of the three do not end in this mailbox, and knowing that from the start saves you a week of waiting.
A charge you do not recognise
If a service overcharged you, renewed without warning or will not return the money, this editor cannot step in, for a simple reason: it did not issue that charge, it has no access to your account or to the operator's dashboard, and it is not a party to the contract. An email from here to a foreign operator obliges nobody to anything; the claim with teeth is the one you file yourself.
There is an order that does move. Stop the renewal inside the service first and screenshot the screen with its date. Then dispute the transaction with whoever moved the money — your bank, your card issuer or your e-wallet provider — because that is the only party able to reverse it, and ask for the reference number in writing. Under Republic Act 11765, the Financial Products and Services Consumer Protection Act of 2022, every financial service provider has to run a single consumer assistance mechanism that handles complaints free of charge, and the financial regulators — the Bangko Sentral ng Pilipinas, the Securities and Exchange Commission, the Insurance Commission and the Cooperative Development Authority — have to provide redress within their own jurisdictions. Adjust your expectations, though: against a provider with no presence in the Philippines the real lever is the payment provider, and with cryptocurrency or gift cards there is nobody left to claim from.
Tell us anyway if the operator broke something it had published. Your money does not come back that way, but the contradiction between what it promises and what it does changes its card, and that saves the charge for whoever reads tomorrow.
An image of you in circulation
This domain hosts no images of other people and has no access to the servers where they sit, so asking by email takes nothing down and only costs days. The route that does work — who you write to, in what words and in what order, with the Philippine agencies that handle each step — is in where to report in the Philippines.
One exception does belong here: if you find a link on any of our pages leading to that kind of material, send the exact address and it is checked the same day.
Your personal data
Access, correction, objection, erasure or blocking are all requested through the same mailbox, free and with no official form: say which right you are exercising and over what data, writing from the address you used before. The reply will almost always say there is nothing to show, because no list of readers exists. What is kept from a visit, and how cookies are used — the short answer being that none are — is in how cookies are used.
What this mailbox does not do
So that nobody waits for more than there is:
- It does not cancel subscriptions, request refunds or open disputes with a bank in your name.
- It does not give legal advice on a specific case: the site explains what Philippine law says and which body each step goes to, and that is where it ends.
- It does not mediate with an operator or forward your complaint on editorial letterhead.
- It does not say by email which service to buy: what can be said about each of them is already published, with its source and its date, in the DeepNude guide for the Philippines.
- It does not open attachments containing images, executables or archives: they are deleted on arrival.
- It does not publish paid posts or trade links, and those offers get no reply. The scope of the site is set out in what this site is and is not.
Questions
Before you write
Is there a phone number, a chat or a social account?
No, and that is a precaution rather than a gap: this category is full of accounts posing as a site's support in order to charge for "unlocks". Email is the only channel.
The charge shows a different name on my statement
That is common, and some of these services warn in writing that the merchant name may vary. It does not weaken a dispute, but it does mean you have to bring proof of the relationship: the confirmation email, the date and the exact amount, including the conversion from dollars into pesos.
Can you get me a refund?
No. Only the party that charged you or the one that processed the payment can return the money, and neither is on this side. What exists here is the route: which step comes next, what document each one asks for, and the cases where no reversal is possible any more.
If I describe my case, will you tell me what to buy?
Personal recommendations are not made by email. Any useful answer would be the one already published — what each service charges, with which instrument, and what it delivers before the first payment — and a private suggestion with no source in sight is worth less than a card with its document attached.
Do you accept paid posts or link exchanges?
No, and those proposals get no reply. An operator who wants a figure on its card corrected does get an answer, provided it brings a public document that supports its version.
Page reviewed in . The email address does not change without this line changing too.